In today’s technologically advanced world, communication plays an important role in making business. For establishing effective communication, it requires that you should listen attentively to what is being said. Active listening helps in resolving conflicts, building relationships and improving accuracy. So, you can see that genuine listening reduces errors at workplace and helps in building profitability of your company.
Active listening can be achieved through practice. Here are few tips that will help you to master upon the art of genuine listening skills.
Maintain Eye Contact with the Speaker
Talking to someone while he or she scan the room, studying a computer screen or gazing out a window, everything appears that you are hitting a moving target. The question is how much attention you are getting from a person who is talking to you?