There are instances when companies have to let go of their reputation and sales because of diminished service quality. If these companies improve their performance, they can achieve the desired result and increase sales. In this article, we will discuss about business process management and learn about the strategy tools of business and process optimization.
Business process management is a systematic approach to make organizational flow of work more efficacious and more capable to accommodate to a changing environment. A business process is an action that helps in achieving a particular goal of the company.