Communication skill is always considered as one of the vital skills for doing any job. Sound communication skill not only enables one to share the ideas with others in the company, but it also reduces the chances of conflicts due to misunderstanding. Thus, communication skill development is necessary for everyone as it is not only required for getting into an organization, but also helps to work efficiently.
Although possessing high ability to communicate effectively is important for all professionals, many of them faces problem being unable to communicate efficiently. The persons, who are failing to achieve professional goals due to lack of communication skill, but don’t have much time to develop it by own, can think of taking a communication skill training online.
There are many methods that help in creating a credible speech, but Motivated Sequence devised by Monroe has been hailedreadmore +
When you want to know views of the individuals on a particular topic, you will directly ask questions instead ofreadmore +
If you have received a memo and are clueless about its subject and purpose just because the sender did notreadmore +
Many times, you have seen that due to changes in external factors like competition, changing tastes and preferences of customersreadmore +
If a person has to listen to the conversation of a pair of corporate executives, she will go tired tryingreadmore +
In today’s world, communicating with employees can result in different kinds of interpretations from different kinds ofreadmore +
You may ask questions for a number of reasons in different situations when looking for information, solutions, andreadmore +
Gone are the days when the mode of communication was either face-to-face or over the phone. Today, the ways ofreadmore +
KISS is the abbreviated form of Keep It Simple or Keep It Simple, Stupid! This principle was first coined byreadmore +
When you are sending a mail to your employee or providing on job training to a new team member inreadmore +
Do you get thrilled by hearing exciting stories? Sometimes you may stay up late night for completing a novel orreadmore +
The prospect of giving presentation before a room full of audience makes everyone nervous. It is quitereadmore +
You will be astonished to know that approximately 144 billion emails are sent everydayreadmore +
Budding writers share some common fears and some even call this insecurity. Even many people refrain from publicizing their writingsreadmore +
Communication is the key to productivity in small and large business. Business owners need to communicate with customers, managers, employeesreadmore +
Are you looking for ways to gather and build business knowledge? Do you feel that the knowledge of your employeesreadmore +
In any organization, advertisements are effective if the media audience accepts the message. The key objective of any advertisement isreadmore +
Blogging is one of the online professions that have become very popular in the recentreadmore +
People often consider social networking sites as tools that are meant for wasting time. It is true that social networkingreadmore +
Many people often overlook professional social networks. LinkedIn is one of those social networking sites that are often overlooked byreadmore +
Email writing is a formal and instant communication system, and is a widely used business tool. In the present dayreadmore +
When you are running a business, it is obvious that you enter into new deals. This shows that your companyreadmore +
Nowadays, businesses are going through stiff competition.readmore +
Today, in this highly competitive world, it has become very important for us to work as a team rather thanreadmore +
When talking about the world of business and its mode of communication, we will find that vendors are now meetingreadmore +
In order to carry out professional events other than just video chat, you can hostreadmore +
“Away day” is the most powerful and well-liked way to develop a strategy, improve overall performance of a team andreadmore +
Teleconferences are becoming very common these days, where the old rules of holding meetings don’t apply. It is difficult toreadmore +
Meetings can be said as the laboratories of real and measurable teamwork. Meetings are very important to coordinate individual effortsreadmore +
Workshop is an informative class that is focused on teaching specializedreadmore +
Conflict is a natural part of life and is an environment where mutual trustreadmore +
Virtual meeting can be considered as the series of events where the people from different locations join. Virtual meetings arereadmore +
Town hall meeting is one of the important events for most of the large organizations.readmore +
People take on the role of a facilitator as they are enthusiastic and want to make a big difference inreadmore +
Many of us often feel distressed hearing the word ‘Meeting Notes’. It is a common scenario and cannot be avoided.readmore +
Make better communication
Internet Encyclopedia of Philosophy suggests the manner in which somebody approached ethics can be specifically linked to who he orreadmore +
Have you ever asked yourself that how do you sell your product, concept ofreadmore +
Every social interaction depends on communication. In fact, communication helps to develop reliability and integrity betweenreadmore +
Many people become confused when they misunderstand assertiveness with being domineering andreadmore +
Impromptu speech is quite different from that of preparedreadmore +
Many times, your team members give presentations.readmore +
Listening something carefully is definitely one the most important skills you need to have in your professional career.readmore +
You put every possible effort with hope to make your business successful. It has been found that mechanical or stereotypereadmore +
Most often, you communicate with your peers, team members or client to strike the best deal for your business.readmore +
The aim of every business presentation is to make the audience engaged. You do this by communicating some information byreadmore +
Empathic listening is a method of listening and accordingly responding to other person, which in turn builds trust and helpsreadmore +
Suppose, you have been made in-charge of a region to develop business activities for your company and suddenly your bossreadmore +
In today’s technologically advanced world, communication plays an important role in making business. For establishing effective communication, it requires thatreadmore +
You make presentations in order to book fresh orders for your company. You have put your best effort by includingreadmore +
Nowadays, the intensity of competition is increasing and you have to see that along with the development of products andreadmore +
The success in the journey towards professional life is much depended on how we make out first impression.readmore +
It does not matter in what profession you are engaged. Whether you are the owner of a business or youreadmore +
Negotiation and Persuasion
The Conflict Layer model also termed the ‘Onion Model’ deals with negotiatingreadmore +
The distributive bargaining was first introduced by R.E Walton and R.B Mckersie in their negotiation theory ‘A Behavioral Theory ofreadmore +
You can imagine a situation where two brothers are fighting for the last piece of orange in their refrigerator. Therereadmore +
Credibility is an essential trait that creates trust in others and inspires respect from them. This quality could be labeledreadmore +
Minority influence is a type of social influence when a smaller group influences a larger group to accept the former’sreadmore +
Capacity to persuade is a great quality to possess. You need to persuade several people every day at home orreadmore +
People in an organization often face the problem of managing different situations with a different approach. Do you face suchreadmore +
Companies cannot stay competitive only through their products and services, but need to gain competitive advantage from multiplereadmore +
Are you looking for ways to get the desired outcome? Do you think you need to work more on thereadmore +
People in an organization often feel that somebody else is taking advantage of them, where their talent and skills arereadmore +
Do you feel that your employees don’t trust you? Are you struggling hard to bring new changes? Your employees mayreadmore +
Are you fed up of asking help from others whom you have no authority? Do you want to get helpreadmore +
Rhetoric is an art that has been divided into 5 categories known as ‘canons’. These categories served analytical as wellreadmore +
Understanding influence in organization is very important. Managers make use of influence to change the behavior of the team membersreadmore +
It is often difficult for people to say ‘No’ to a person no matter how unreasonable the request may be.readmore +
Which skills are required to communicate effectively?
Only enabling others to understand own words is not sufficient to bear the responsibilities smoothly in an organization. Recent trends of corporate world are indicating that an employee should possess the skill of listening others’ word carefully too for completing a task efficiently. Thus, the communication skill training and techniques are being more important day by day as very rarely a profession possesses all the skills required for communicating effectively in modern corporate world.
How to develop communication skills?
There are several communication skill training and techniques to improve communication skill, but each professional has different needs. For getting the best outcome, one should ensure that a chosen way of developing communication skill is able to meet the specific needs.
Improving communication skill becomes a unique experience when one uses the techniques suggested by Tools4management as these techniques not only focuses on improving verbal communication, but gives importance on non-verbal ways also.
# following Monroe’s Motivated Sequence is effective to develop communication skill at five different stages – starting from being attentive, understanding the need to finding solutions and taking actions on basis of situation analysis.
# While communicating in a corporate environment, one should try to keep it simple. Use of jargons makes communications complex and difficult to understand. Thus, avoiding jargons is an effective way to make communications better.
# Importance of non-verbal communication is stated in Mehrabian’s communication model. One can improve the communication skill by using proper facial expression and paralinguistic cues.
# Communication gives the best result when the speaker develops trust with the audience. In ABCD model, the four elements– ‘Able’, ‘Believable’, ‘Connected’ and ‘Dependable are identified as four elements of trust in communication. The ability to develop trust is especially important for those professionals who need to communicate with customers of an organization.
# Expertise is highly needed for developing trust. Georges and Guenzi’s customer trust model reflects that the elements such as- orientation to customers, likability , orientation for selling which are necessary to develop trust with customers are along with expertise.
# Use of ‘Conflict layer Model’ or ‘Onion Model’ improves one’s negotiation skill. Thus, by following this model while communicating one can get rid of unwanted conflicts and stress. Along with developing negotiation skill, choosing proper negotiation strategy is also important. One can choose the best negotiation strategy from Lewiki and Hiam’s negotiation matrix.
# In case of business communication, an important part is collecting feedback. Use of feedback matrix is helpful to achieve the specific targets of any communication. Apart from this, presentation skills and writing communication skills are also necessary for working.
Although the techniques can be learnt by practice, the communication skill development can be made easier with the help of Tools4management.